Returns & Exchanges

At Cosatto Store, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange any unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack your items in their original packaging, ensuring all original garment tags and labels remain attached and intact.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

4

Drop Off and Track

Hand over your package at any authorized courier drop-off point and keep your tracking receipt until your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing